FAQs

Q: What ages of children do you care for?
A: Our Daycare provides care for children aged six weeks to school-age (6 years and above). We have specialized programs tailored to meet the developmental needs of infants, toddlers, preschoolers, and school-age children.

Q: What are your operating hours?
A: Our Daycare is open from 07:30 am to 5:30 pm, Monday through Friday.

Q: Is your Daycare licensed?
A: Yes, we are a licensed daycare facility. We adhere to all government regulations and safety standards to ensure the well-being and security of the children in our care.

Q: Does Daycare have access to $10 a day Government grant?
A: Yes, we are partnering with Government to provide the best care with $10 a day program.

Q: What is your staff-to-child ratio?
A: We maintain low staff-to-child ratios to ensure individualized attention and quality care. Our ratios
vary depending on the age group and comply with licensing requirements.

Q: Are your staff members qualified and trained?
A: Absolutely! Our staff members are experienced, qualified, and trained in early childhood education. They hold relevant certifications and participate in ongoing professional development to stay updated with the latest best practices in childcare.

Q: What is your curriculum approach?
A: Our play-based curriculum focuses on creating a stimulating and interactive learning environment. We believe in fostering children's natural curiosity, imagination, and love for learning through hands-on activities, exploration, and guided play.

Q: How do you handle discipline and guidance?
A: We use positive guidance techniques that promote understanding, empathy, and respect for all children. We emphasize positive reinforcement, clear expectations, and age-appropriate discipline strategies. We aim to create a safe, nurturing environment where children can learn and grow.

Q: Do you provide meals and snacks?
A: Yes, we offer nutritious meals and snacks for children at the Daycare. Our menu is carefully planned to accommodate dietary restrictions and promote healthy eating habits per Canada Food Guide. Please inform us of any specific dietary requirements or allergies.

Q: How do you communicate with parents?
A: We prioritize open and effective communication with parents. We provide daily reports and regular updates and conduct parent-teacher conferences to discuss each child's progress, milestones, and any concerns. We also utilize digital platforms, apps and newsletters to inform parents about daycare events and activities.

Q: What safety measures do you have in place?
A: The safety and security of the children in our care are paramount. We maintain a secure facility with controlled access. We have safety protocols in place, including emergency procedures, proper supervision, and childproofing measures. Our staff is trained in first aid and CPR.

We hope these FAQs provide helpful information. If you have any further questions or need additional details, please don't hesitate to contact us. We are here to assist you and provide the best care for your child.

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